Quality Assurance Supervisor

Position Summary:

Under the direction of the QA Manager, the QA Supervisor manages approximately 4 -7 technicians while assuring food safety and specifications of products and processes by enforcing quality policies, procedures, and standards.  Responsible for planning, scheduling, and organizing the QA technicians to meet all job requirements while adhering to product specifications, GMP's, SSOP's, HACCP, FSMA, and governmental requirements. Supports manufacturing in the production of finished products.

Major Duties and Responsibilities:

• Focus on shift quality assurance requirements. Notify and advise production supervisor of problems and the effective correction of problems. Works cross-functionally with all departments in preventing potential food safety and quality issues. Maintains communications with all shifts on problems and or potential issues affecting production. Conducts Shift handoff between QA Supervisor couter part. Trains lab techs and ensure training records are maintained.
• Review HACCP and FSMA production documentation for final release of finished products. Working knowledge of FSMA.  Verify ingredients received into facility.   
• Responsible for monitoring overall departmental performance which includes training employees, planning and assigning and directing work; appraising performance; addressing complaints and resolving problems.
• Coordinate with QA Manager in investigating and resolving customer complaints and/or quality and food safety issues, report findings, and develop corrective action measures.
• Review Hold  Report and provide technical assistance in handling products for reblend, reboxing, etc.
• Participates in the development, implementation, and training of new policies, procedures and/or programs at local site.
• Works regularly with other management staff in an effort to develop and maintain most efficient quality assurance procedures for respective areas.
• Participates in SQF audits as well as 2nd and 3rd party audits. 
• Is an advocate of safety within the facility and follows all safety procedures.  Following all Company policies pertaining to employee and product safety.
• Other duties as assigned by your Manager.

Education and Experience:

• Bachelors degree in Food Science, Biology, Microbiology or related scientific discipline or equivalent combination of education and experience required. 
• 3-5 years manufacturing and /or laboratory experience required, food industry preferred.  
• 1-3  years of supervisory experience in QA/QC preferred. 

Knowledge and Skills:

• Strong working knowledge of HACCP,  FSMA and quality systems, and sanitation requirements for a manufacturing facility.  
• Must be able to problem solve, show a high attention to detail and be very self motivated.
• Must possess an understanding of chemical analysis and testing.
• Proven ability to work under pressure in an extremely fast pace environment.  
• Meet aggressive deadlines and make effective decisions.  
• Excellent verbal, written, and interpersonal skills.
• PCQI Certification preferred.