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Customer Accounting Coordinator

Location: 

Waukesha, WI, US, 53186

Employment Type: Hourly
Work Arrangement: Hybrid 

Position Summary:

To assist the Customer Accounting Supervisor and Customer Accounting Lead.  Responsible for processing various advanced level accounts receivable functions which utilize research, reconciling, investigating and problem solving techniques.  Manage and collect promptly these outstanding accounts receivable balances while maintaining the goodwill of our customers.

Major Duties and Responsibilities:

  • Institute and maintain a deduction log that will formally track all customer deductions and the status of each deduction. Prepare monthly report to explain deduction findings. 
  • Research all deductions and unapplied cash for accuracy including identification of unauthorized deductions. Upon approval adjustments should be entered via AS400 according to established procedures where applicable or to the TPMS for validation and creation of credit or adjustment.
  • Provide current status of customer accounts, to include status of open credit memos, aging debit memos and unresolved Unapplied Cash.   Provide analytical reports as requested.
  • Under the direction of the Customer Accounting Lead, upon authorized approval, enter A/P check requests via AS400 or TPMS according to established procedures.
  • Under the direction of the Customer Accounting Supervisor, use written and telephone contact with customers to request backup, dispute invalid deductions as well as receive payment information on invalid short pays.
  • Within TPMS, review assigned billback entries in WIP, RFA, Approved and Payment Request status ensuring all items reach Paid status. 
  • Transfer CCD sales in an accurate and timely manner by resolving integrity report errors and creating manual entries as needed.

Education and Experience:

  • High school diploma or equivalent experience; Associates degree in a Business related field is preferred.
  • 2 years credit, collection and accounting experience preferred. 

Knowledge and Skills:

  • Strong mathematical skills and working knowledge of relevant software and mainframe capabilities.  
  • Ability to work under minimal supervision and as part of a team.  
  • In-depth knowledge of standard accounts receivable procedures.
  • Diplomatic skills needed to solve customer generated problems.  
  • Ability to deal with various types of customers from mass merchandisers to small, local operations.   

Why Join Us:
Ventura Foods innovates and manufactures food solutions for foodservice and retail businesses.  We make exclusive products for the world's most iconic restaurants and retailers, we provide ready-to-go product solutions for professional kitchens, and we make consumer brands everyone knows and loves.  When you work for Ventura Foods, you get a strong foundation of training, a manager who cares about you and celebrates your success, a safe environment, and challenging work.  As part of our team, your future is limited only by how much you’re willing to push yourself to get there.  We invest in your growth because you invest in ours.  

 

Ventura Foods offers career growth opportunities as well as competitive compensation and benefits:​

  • Medical, Prescription, Dental, & Vision – coverage beginning on your 1st day for eligible employees​
  • Profit Sharing and 401(k) matching (after eligible criteria is met)​
  • Paid Vacation, Sick Time, and Holidays​
  • Employee Appreciation Events​ and Employee Assistance Programs

 

Physical Demands:
All jobs require sufficient physical strength and dexterity to perform the required task(s) and typically also require at a minimum: intermittent sitting, standing, walking, climbing, squatting, kneeling, pushing, and pulling.  Occasional lifting and/or moving up to 50 pounds or more with assistance may also be required.  Please see the job description for specific requirements.

 

Work Environment:
Please see the job description for specific requirements of the position for which you are applying.

Typical shifts are 8-12 hours per day.   Additional unscheduled time after hours and on weekends may also be required.  Employees must be willing and able to wear personal protective equipment as required by Company policy and/or legal requirements.  In addition, certain jobs may require employees to:

  • Work outside and/or in adverse temperatures which could include extreme heat, cold, and humidity;
  • Be exposed to vibrations, chemicals used in operations, fumes and food allergens (may include soy, dairy and other allergens); and
  • Be required to work in confined and dark spaces, and at heights in excess of 18 feet.

 

Diversity & Inclusion:
Our commitment to a diverse and inclusive environment in which all employees are treated with respect is evident in our company culture and values.  We believe that fostering an environment of inclusion and a focus on diversity across our organization is vital to attracting top talent, driving innovation, and meeting the high expectations of our customers in a rapidly evolving global marketplace

 

Ventura Foods is proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.


Nearest Major Market: Waukesha
Nearest Secondary Market: Milwaukee

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