Customer Accounting Coordinator

Location:

Waukesha, WI, US, 53186

Employment Type: Hourly
Work Arrangement: Hybrid

Position Summary:

To assist the Customer Accounting Supervisor. Manage and collect promptly outstanding accounts receivable balances while maintaining the goodwill of our customers. Evaluate held orders, and contact customers as needed to enable expeditious release of orders. Responsible for various accounts receivable functions which may require research and reconciliation.

Major Duties and Responsibilities:

Institute and maintain a deduction log that will formally track all customer deductions and the status of each deduction. Prepare monthly report to explain deduction findings. This will include interpreting and resolving accounts receivable problems associated with these deductions.
Research all credit, debit memos and unapplied cash for accuracy including identification of unauthorized deductions. Upon approval adjustments should be entered via AS400 according to established procedures where applicable or to the TPMS for validation and creation of credit or adjustment.
Provide current status of customer accounts, to include status of outstanding balances, repayments or other analytical reports as requested.
Under the direction of the Customer Accounting Supervisor, upon authorized approval, enter all A/P check requests via AS400 or TPMS system according to established procedures.
Under the direction of the Customer Accounting Supervisor, use written and telephone contact with customers to dispute invalid deductions, receive payment information on invalid short pays or requesting back up.

Education and Experience:

High school diploma or equivalent experience; Associates degree in business preferred
2 years credit, collection and accounting experience
Proficiency in Excel is highly desirable!

Knowledge and Skills:

Strong mathematical skills and working knowledge of relative software and mainframe capabilities.
Ability to work under minimal supervision and as part of a team.
In-depth knowledge of standard accounts receivable procedures.
Diplomatic skills needed to solve customer generated problems.
Ability to deal with varied types of customers from mass merchandisers to smaller, local operations.

Why Join Us:

Ventura Foods innovates and manufactures food solutions for foodservice and retail businesses. We make exclusive products for the world's most iconic restaurants and retailers, we provide ready-to-go product solutions for professional kitchens, and we make consumer brands everyone knows and loves. When you work for Ventura Foods, you get a strong foundation of training, a manager who cares about you and celebrates your success, a safe environment, and challenging work. As part of our team, your future is limited only by how much you’re willing to push yourself to get there. We invest in your growth because you invest in ours.

Ventura Foods offers career growth opportunities as well as competitive compensation and benefits:

Medical, Prescription, Dental, & Vision – coverage beginning on your 1st day for eligible employees
Profit Sharing and 401(k) matching (after eligible criteria is met)
Paid Vacation, Sick Time, and Holidays
Employee Appreciation Events and Employee Assistance Programs
Hourly Base Range of $20.36 - $25.01*

*The “base hourly range” provided above is a good faith estimate of what we expect to pay for this position in the specified markets. Ventura Foods reserves the right to pay outside of the given range based on a variety of factors including but not limited to: candidate skills and experience, complexity of the job, budgetary factors, and location/geography. Ventura Foods conducts regular reviews of compensation ranges and therefore reserves the right to alter this range at any given time.

Diversity & Inclusion:
Our commitment to a diverse and inclusive environment in which all employees are treated with respect is evident in our company culture and values. We believe that fostering an environment of inclusion and a focus on diversity across our organization is vital to attracting top talent, driving innovation, and meeting the high expectations of our customers in a rapidly evolving global marketplace.

Ventura Foods is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.