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Customer Accounting Clerk


Location: Waukesha, WI 

Exemption: Nonexempt 



Ventura Foods is a leading global manufacturer of branded and custom food products that proudly helps food providers in the U.S., Canada and more than 60 other countries earn a special place on consumers’ tables.  We do this by continually crafting custom dressings, sauces, mayonnaises, and other food solutions that exceed peoples’ expectations for great-tasting flavors and high-quality ingredients.

Headquartered in Brea, California, Ventura Foods operates 14 manufacturing facilities, 3 culinary centers, and numerous distribution centers across North America. When you work in our manufacturing and distribution facilities, you get a strong foundation of training, a manager who cares about you and celebrates your success, a safe environment, and challenging work.  As part of our team, your future is limited only by how much you’re willing to push yourself to get there. We invest in your growth, because you invest in ours.

Position Summary:

To assist the Customer Accounting Supervisor.  Manage and collect promptly outstanding accounts receivable balances while maintaining the goodwill of our customers. Evaluate held orders, and contact customers as needed to enable expeditious release of orders.  Responsible for various accounts receivable functions which may require research and reconciliation.

Major Duties and Responsibilities:

  • Institute and maintain a deduction log that will formally track all customer deductions and the status of each deduction. Prepare monthly report to explain deduction findings. This will include interpreting and resolving accounts receivable problems associated with these deductions.                                                                                 
  • Research all credit, debit memos and unapplied cash for accuracy including identification of unauthorized deductions.  Upon approval adjustments should be entered via AS400 according to established procedures where applicable or to the TPMS for validation and creation of credit or adjustment.      
  • Provide current status of customer accounts, to include status of outstanding balances, repayments or other analytical reports as requested.             
  • Under the direction of the Customer Accounting Supervisor, upon authorized approval, enter all A/P check requests via AS400 or TPMS system according to established procedures.
  • Under the direction of the Customer Accounting Supervisor, use written and telephone contact with customers to dispute invalid deductions, receive payment information on invalid short pays or requesting back up.                                                                                      



Education and Experience:

  • High school diploma or equivalent experience; Associates degree in business preferred
  • 2 years credit, collection and accounting experience.

Knowledge and Skills:

  • Strong mathematical skills and working knowledge of relative software and mainframe capabilities.  
  • Ability to work under minimal supervision and as part of a team.  
  • In-depth knowledge of standard accounts receivable procedures.
  • Diplomatic skills needed to solve customer generated problems.  
  • Ability to deal with varied types of customers from mass merchandisers to smaller, local operations.  


Ventura Foods is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Nearest Major Market: Waukesha
Nearest Secondary Market: Milwaukee

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