Quality Assurance Coordinator

Employment Type: Salaried 
Shift: Days  
Work Arrangement: Onsite 
Employment Status: Contract 
Vacancy Type: Replacement

Position Summary:  

Reporting to the QA Manager, the Quality Assurance Coordinator is responsible for providing functional expertise and support for Quality Systems, Complaints and QA Documentation, with a special emphasis on product analysis and sensory evaluations of McDonald's products.

Major Duties and Responsibilities:

• Weekly calls with Ventura Foods US personnel in Chambersburg and Fort Worth
• Compile and report Monthly RFT data
• Analyze and report all data for analytical testing of McDonald's products
• Capture and report all data for McDonald's trials and first runs, including LTO with 130 data points for each attribute, including production data, 24 hour data and shelf life data
• Biweekly Quality First Calls with FRF
• Biweekly pre-production calls – with FRF, planning, scheduling, plant personnel
• Daily Sensory tasks for predetermined SKU’s, including use of McDonald's 9 point sensory scale
• Data entry for McDonald's monthly and quarterly reports
• Shelf life evaluations
• Monthly reporting of shelf life data
• Primary contact on any McDonald’s issues or complaints
• Inventory tracking - identifying gaps before shipping orders and working with planning and scheduling
• Primary contact during new product trials, LTO trials, and first production runs
• Support Monitored (2nd and 3rd Production) Runs
• Assist with hold/release procedures/tool
• Assist with customer documentation requests
• HACCP / Food Safety plan review
• Train to become Sensory expert for VFC, and then take on annual sensory training of QA and R&D personnel
• Cross-train with other Quality Coordinators in order to provide back up coverage as needed.
• Assist with Quality projects and issues as needed
• Perform other duties as assigned
• This position will be cross-trained on the duties of the  Food Safety Complaince Coordinator, with the expectations that these two positions can cover each other for vacation, illness, etc.

Education and Experience:

• 3-5 years experience in food processing or related industry
• Relevant post secondary educations/training

Knowledge and Skills:

• Regular internal contact/interaction with various departments such as production, quality, R&D to provide information and answer quality related questions.
• Regular external contact/interactions with Customer / FlavorReddy Foods / Ventura Foods US personnel. This individual must be able to represent VFC to the customer, and conduct themselves in a professional manner
• Work cooperatively with other co-workers and supervisors as a quality focused and service-oriented team player
• Solve problems independently in consultation with the upper management following standard guidelines and procedures.

• Strong written & verbal communication skills
• The proven ability to make & sustain effective interpersonal relationships
• Demonstrated proficiency with MSOffice
• Ability to operate effectively in a customer focused, fast paced team environment
• Experience / training/ knowledge of sensory analysis an asset

Why Join Us:
Ventura Foods innovates and manufactures food solutions for foodservice and retail businesses.  We make exclusive products for the world's most iconic restaurants and retailers, we provide ready-to-go product solutions for professional kitchens, and we make consumer brands everyone knows and loves.  When you work for Ventura Foods, you get a strong foundation of training, a manager who cares about you and celebrates your success, a safe environment, and challenging work.  As part of our team, your future is limited only by how much you’re willing to push yourself to get there.  We invest in your growth because you invest in ours.  

Ventura Foods offers career growth opportunities as well as competitive compensation and benefits, with coverage beginning on your 1st day of employment.

• Health, Prescription Drugs, Dental & Vision
• Out of Country/Emergency Medical Travel
• Employee Appreciation Events​
• Annual salary Base Range of $61,246.00-$76,526.10*

*The “base salary range” provided above is a good faith estimate of what we expect to pay for this position in the specified markets.  Ventura Foods Canada reserves the right to pay outside of the given range based on a variety of factors including but not limited to: candidate skills and experience, complexity of the job, budgetary factors, and location/geography.  Ventura Foods Canada conducts regular reviews of compensation ranges and therefore reserves the right to alter this range at any given time. 

Physical Demands:
All jobs require sufficient physical strength and dexterity to perform the required task(s) and typically also require at a minimum: intermittent sitting, standing, walking, climbing, squatting, kneeling, pushing, and pulling.  Occasional lifting and/or moving up to 50 pounds or more with assistance may also be required.  Please see the job description for specific requirements.

Work Environment:
Please see the job description for specific requirements of the position for which you are applying.

Typical shifts are 8-12 hours per day.   Additional unscheduled time after hours and on weekends may also be required.  Employees must be willing and able to wear personal protective equipment as required by Company policy and/or legal requirements.  In addition, certain jobs may require employees to:

• Work outside and/or in adverse temperatures which could include extreme heat, cold, and humidity;
• Be exposed to vibrations, chemicals used in operations, fumes and food allergens (may include soy, dairy and other allergens); and
• Be required to work in confined and dark spaces, and at heights in excess of 18 feet.

Our Culture
Our Culture reflects our commitment to treating every employee with respect and creating an environment where people can do their best work. We rely on a variety of strengths, backgrounds, and experiences across our teams to help us innovate, grow, and deliver for our customers. By fostering a workplace that is supportive, collaborative, and grounded in integrity, we continue to attract strong talent and meet the high expectations of a rapidly evolving marketplace.

Ventura Foods Canada is an equal opportunity employer committed to diversity and inclusion.  Our goal is to attract, develop and retain highly talented employees from diverse backgrounds.  We welcome and encourage all qualified applicants to apply.  Accommodations for persons with disabilities are available upon request for candidates taking part in all aspects of the selection process.  Ventura Foods Canada may use AI in certain steps of the recruitment process.