Learning & Development Technology Manager

Position Summary:

The Learning & Development Technology Manager is responsible for designing, managing, and optimizing the technology ecosystem that enables frontline and operational workforce learning.  This roles ensures that learning platforms, tools, data, and integrations drive measureable performance outcomes across operations.  This role is responsible for bridging Manufacturing, HR/L&D, IT and Data teams to ensure learning technology supports productivity, safety, compliance, and workforce capability at scale.

Major Duties and Responsibilities:

• Own and evolve the Operations L&D technology roadmap, delivering scalable, future‑ready learning solutions for frontline teams.
• Evaluate, implement, integrate, and optimize learning platforms (e.g., POKA, Alchemy, Vector, VEED) aligned with business needs and enterprise architecture standards.
• Configure learning systems to support onboarding, certifications, cross‑training, upskilling, and multilingual delivery.
• Partner with Operations leaders to translate business challenges into effective, technology‑enabled learning solutions.
• Collaborate with Operations Training Execution teams to ensure learning systems and programs meet execution and quality standards.
• Manage learning technology vendors, contracts, service performance, and system upgrades.
• Drive seamless integrations with LMS, HRIS, and operational performance systems to improve workflows and data visibility.
• Build dashboards and analytics that connect learning outcomes to operational KPIs such as productivity, safety, quality, and retention.
• Monitor adoption, completion rates, credential tracking, compliance risk, and workforce readiness.
• Use data and insights to identify capability gaps, forecast future needs, and inform workforce planning.
• Automate reporting, compliance tracking, training assignments, certifications, and renewals to improve efficiency.
• Lead change management efforts, including testing, communication, rollout, training, and adoption across leaders, managers, and frontline teams.
• Stay current on emerging learning technologies, benchmark against industry best practices, pilot new solutions, and promote a culture of continuous learning and improvement.
• This role requires approximately 10% travel.

Education and Experience:

• Bachelor’s Degree in Education, Business Administration, IT, or related field preferred
• 5+ years of experience in L&D Technology, HRIS, or enterprise systems management required
• Hands on experience with LMS/ LXP administration and implementation preferred
• Experience working with Manufacturing or field based operations preferred
• Strong understanding and experience with systems integrations and data analytics required
• Vendor management and budget oversight experience required
• Demonstrated project management skills required

Knowledge and Skills:

• Excellent communication skills, both verbal and written. Must be highly organized, self-motivated, and possess the ability to work in a rapidly-changing environment
• Must possess functional capability in project management and related tools (Asana, Microsoft Project, Visio, etc.)
• Skilled in facilitating meetings and/or learning events in face-to-face and/or virtual environments. Knowledge of various facilitation methods and techniques
• Must possess a functional knowledge of various communication technologies and their applications (video conferencing, web-conferencing, audience response systems, presentation software, etc.)
• Experience with learning platforms- POKA, Alchemy, Vector preferred
• Employee must model the company Core Values of Integrity, Customer Focus, Teamwork, and Personal Ownership, and possess a work history that demonstrates these values
• Must be a trusted advisor to the organizational levels with whom he/she serves. Effective problem-solving, innovation, and communication skills will lead to success in this role